Melbet Responsible Gambling Policy

Melbet is committed to promoting responsible gambling and providing a safe, fair, and enjoyable environment for all our users. We believe that gambling should remain a form of entertainment and never become a financial or emotional problem.

Our Commitment

We take responsible gambling seriously and work hard to prevent and minimize gambling-related harm. This includes offering effective tools, clear information, and support for those who may need help controlling their gambling activity.

Understanding the Risks

Gambling can be addictive. Some players may develop gambling problems that can affect their personal life, finances, and mental health. Recognizing the signs early is important.

Common signs of problematic gambling include:

• Spending more time or money on gambling than intended
• Chasing losses or trying to win back money
• Neglecting work, studies, or personal relationships
• Feeling anxious, irritable, or restless when not gambling
• Hiding gambling activity from family and friends

Tools for Responsible Gambling

We provide a range of practical tools to help you stay in control:

• Deposit Limits – Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits – Control the maximum amount you are willing to lose over a certain period.
• Session Time Limits – Set a time limit for how long you can play in one session.
• Reality Checks – Receive regular reminders about how long you have been playing.
• Self-Exclusion – Temporarily or permanently block access to your account for a chosen period.
• Cooling-Off Period – Take a short break from gambling (from 24 hours up to several months).
• Account Closure – The option to close your account permanently if needed.

You can find and activate these tools directly in your account settings at any time.

Age Restriction

Our services are strictly for users who are 18 years or older (or the legal age of majority in their country). We do not allow anyone under this age to register or play.

Self-Assessment

If you are unsure whether your gambling is becoming a problem, we recommend taking a quick self-assessment test available in the Responsible Gambling section of your account.

Seeking Help

If you feel that gambling is no longer enjoyable or is affecting your life negatively, we strongly encourage you to:

• Use the self-exclusion and limit tools immediately
• Contact our customer support team for guidance
• Reach out to professional gambling helplines and support organizations in your country

We also recommend speaking with family members or friends who can provide additional support.

Our Ongoing Efforts

Melbet regularly reviews and improves our responsible gambling measures. We train our staff to identify signs of problem gambling and respond appropriately. We also collaborate with leading responsible gambling organizations to ensure the highest standards of player protection.

Remember: Gambling should be fun. If it stops being fun, it’s time to take a break.

If you need any assistance with responsible gambling tools or have concerns, please don’t hesitate to contact our support team — we are here to help 24/7.