Melbet Privacy Policy

This Privacy Policy explains how Melbet collects, uses, stores, and protects your personal information when you visit our website, use the mobile app, or interact with our services. By using Melbet, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, date of birth, email address, phone number, username, password, and identification documents (for verification purposes).
Financial Information: Payment details, transaction history, and banking information needed to process deposits and withdrawals.
Usage and Technical Data: IP address, device type, browser version, operating system, location data (general), pages visited, time spent on the site, and cookies.
Communication Data: Messages you send to customer support, feedback, and survey responses.

How We Use Your Information

We use the collected information to:

Create and manage your account
Provide sports betting, casino, and other gaming services
Process deposits, withdrawals, and financial transactions
Verify your identity and prevent fraud
Improve our website and mobile app
Send important service notifications and promotional offers (you can opt out anytime)
Comply with legal and regulatory obligations

Sharing of Information

We do not sell your personal data to third parties. We may share your information only in the following cases:

With trusted service providers who help us operate the platform (payment processors, hosting providers, analytics services)
When required by law or regulatory authorities
To protect our rights, safety, or property
In case of a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, analyze traffic, and personalize content. You can manage cookie settings through your browser at any time.

Data Security

We implement advanced technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Withdraw consent where applicable
Object to certain types of processing

To exercise these rights, please contact our support team.

Data Retention

We keep your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our services are intended for users who are at least 18 years old (or the legal age of majority in their jurisdiction). We do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date. Continued use of our services after changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our support team.